Frisco Inn on Galena

‘Relax, Reconnect, Recreate and Rejuvenate’

Vision & Mission

The Frisco Inn on Galena, with its unique sense of history and place, is devoted to creating enduring relationships with our guests and members by providing highly personalized service and gracious hospitality in a tranquil, relaxing, non-pretentious ambiance, with an understated elegance.

Our greatest asset, and the key to our success, is our team of Innkeepers and Staff. We believe that true world-class experience is only achieved when an Inn combines the traditions of its local community and environment with exceptional personal service.

We believe each of us needs a sense of dignity, pride, and satisfaction in what we do. What we do is our chosen lifestyle. Because satisfying our guests depends on the united efforts of all our team, we are most effective when we work together cooperatively, respecting each other’s contributions and importance.

Frisco Inn Vision

To have our property known and remembered with memories that last a lifetime; to create personal experiences for our guests that they will treasure always; and to be the destination of choice for our guests. We are devoted to being an Inn where our guests can reconnect with themselves, their traveling companions, and new found acquaintances.

Frisco Inn Mission

Frisco Inn, with its unique sense of history and place, is devoted to creating enduring relationships with our guests and members by providing highly personalized genuinely caring service, and gracious hospitality in an informally elegant mountain setting. Our core values center around our authentic concern for our guest’s well-being and our desire that each guest departs with a heightened sense of relaxation and happiness.

Our Values

Pursuing this mission is a dedicated team of talented individuals. Knowledge and passion for exceptional, personalized service are the foundation upon which our experience is built.

Excellence

We perform at extraordinary levels. We meet our guests needs as a matter of principle. We are amazed at the aloofness of the travel industry throughout the world, and we vow that all our patrons will feel pampered, and no one will ever feel neglected, as a guest of the Frisco Inn.

Tradition

We embrace and reflect the heritage and traditions of our location and community with its focus on outdoor recreation blended with the historic roots of our town and area.

Service
We consistently anticipate, tune into, and are responsive to, the expressed and unexpressed wishes and needs of our guests.

Communication

Communication between each staff member is a vital component. To explain each task and responsibility in a manner someone will understand and to verify comprehension of the task. Staff members have the responsibility to communicate effectively with guests and team members alike.

Empowered

We exercise good judgment and act to create unique, memorable, and personalized experiences for our guests. We take ownership to resolve guest issues with solid guest focused logic.

Innovation

We continuously seek opportunities to apply creativity and improve our service and product.

Teamwork

Our team members are here to ensure the highest quality guest experience and to motivate each other through support and mutual respect in order to help each other achieve our individual goals and the goals of the Inn.

Growth

We value every individual’s contribution and personal growth within the company.

Integrity

We always treat everyone with dignity and respect. We do what we say we will do and are honest and fair.

Community

We will take an active role in service to our community.

Success

We are committed to the collective success of our hotel in Colorado. We take pride in what we do which is illustrated in what we provide: our guest experience, our product, our attention to detail, and our service. It is much more than what we provide. It is how we provide it… that we vow that all our patrons will feel pampered, and no one will ever feel neglected, as a guest of the Frisco Inn. Each of our guests should be rejuvenated as they travel throughout the journey of their stay with us at The Inn.

Continuous Improvement

We are innovative and utilize best practices to continually improve our management techniques, and the quality of our products and services.